A damaged roof doesn't wait for a convenient time, and neither do we. Big Toms Roofing keeps trucks staged around Salem so a certified roofer can be looking at your roof within hours, not days, with a straight-talk estimate before any work starts.
We built Big Toms Roofing to fix a problem every homeowner in Salem has run into: contractors who don't return calls, no-show for appointments, or pad the invoice once the tarp's already on the roof. Our Emergency Roof Repair crews are local, licensed, and accountable โ every estimate is in writing before a single shingle gets pulled.
Whether it's an emergency leak at 2am or a planned replacement you've been putting off, Big Toms Roofing brings the same certified crew and the same upfront pricing to every Salem job.
High winds, hail, and fallen limbs don't schedule appointments, and neither should your repair. Our Salem emergency crews arrive with tarps, decking material, and fasteners to stop active leaks the same day you call, then follow up with a full repair plan once the storm passes.
When patching stops making financial sense, a full tear-off and reroof resets the clock on your home. We strip old material down to the deck, replace any rotten sheathing, install proper underlayment and ice-and-water protection, and finish with a manufacturer-certified shingle or metal system backed by a real warranty.
Commercial roofs fail differently than residential ones โ ponding water, seam separation, and membrane wear don't always show up until there's a leak on the sales floor below. Our Salem commercial division services TPO, EPDM, modified bitumen, and built-up roofing systems on retail, industrial, and multi-family properties.
A lot of roof failures are preventable with a twice-a-year inspection catching lifted flashing or worn pipe boots before they turn into interior water damage. Our Salem inspection service checks the field, flashing, penetrations, gutters, and attic ventilation, then hands you a written report with photos.
A roof is only as good as the parts that direct water off it. We repair and replace step flashing, valley flashing, chimney flashing, and gutters that have pulled away from the fascia โ small jobs that prevent big leaks down the road.
We're not trying to be the biggest Emergency Roof Repair company in Salem, MA โ we're trying to be the one you'd actually recommend to your neighbor.
You'll know the exact scope and cost in writing before work starts, and that number doesn't move unless you approve a change.
Local dispatch means less time waiting and more time getting your roof actually fixed.
Certification isn't a marketing badge here โ it's required training that affects how your warranty is honored.
Every completed job comes with a written workmanship warranty separate from the manufacturer's material warranty.
Our team has sat through enough adjuster meetings in Salem, MA to know what documentation actually moves a claim forward.
We treat your yard and driveway like we'd want ours treated โ swept, protected, and cleared before we leave each day.
We don't cherry-pick these โ they're representative of the calls, texts, and reviews we get after most Emergency Roof Repair jobs in Salem.
"We had a leak show up during a storm at night and I honestly didn't expect anyone to answer the phone. Big Toms Roofing had a crew tarping our roof within a couple hours and came back two days later to do the real repair. Can't recommend them enough."
"The estimate they gave us matched the final invoice exactly, which after two other quotes from companies that kept adding line items, was a relief. Crew was professional and cleaned up better than I expected."
"After the hail storm last year, Big Toms Roofing documented everything for our claim and dealt directly with our adjuster. We barely had to do anything except sign off on the estimate."
"We manage a small retail plaza and Big Toms Roofing has handled our flat roof maintenance for two years now. Scheduled work, no drama, invoices that match the estimate. Exactly what we need as a property manager."
"Bought a house in Salem last year and had them do the pre-purchase inspection. Found flashing issues the seller ended up covering. Saved us thousands before we even closed."
Big Toms Roofing crews are staged to cover all of Salem and the neighborhoods around it, from established residential streets to newer developments and commercial corridors.
Zip codes we serve in and around Salem, MA include: 01970 01971 1970
Whether it's an emergency or a project you've been planning, +1-855-469-0306 connects you to a real local roofer โ not a call center.
๐ Call +1-855-469-0306 โ Serving Salem, MA
